Last updated: Dec 18, 2024
UnQue Cloudbook Private Limited for UnQue- Appointment Booking Mobile Application
1. Acceptance of Terms
By downloading, accessing, or using the UnQue, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use the Application.
2. Definitions
- "Application" refers to the mobile application for appointment booking
- "User" means any individual who downloads and uses the Application
- "Service Provider" means businesses or professionals offering appointments through the platform
- "Booking" represents a scheduled appointment made through the Application
3. User Registration and Account
3.1 Eligibility
- Users must be at least 18 years old
- Users must provide accurate, current, and complete information during registration
- One user may maintain only one active account
3.2 Account Security
- Users are responsible for maintaining the confidentiality of their login credentials
- Users must immediately notify us of any unauthorized account use
- Users are liable for all activities conducted through their account
4. Appointment Booking Policy
4.1 Booking Guidelines
- Appointments can be scheduled through the Application's interface
- Users must provide accurate contact and personal information
- Confirmation of appointments depends on Service Provider availability
4.2 Cancellation and Rescheduling
- Cancellation policies are determined by Cancellation Policy of the company; refer to the same for more details
5. Payment Terms
5.1 Pricing
- Pricing for services is set by individual Service Providers
- Pricing for services is set by individual Service Providers
- Taxes and additional charges will be clearly communicated before booking
5.2 Payment Methods
- We accept payments through secure online payment gateways
- Accepted payment methods will be clearly displayed in the Application
- Payment is typically required in parts; at the time of booking and/or post consumption of service.
6. User Conduct and Responsibilities
6.1 Prohibited Activities
Users are strictly prohibited from:
- Using the Application for illegal or unauthorized purposes
- Attempting to breach the Application's security
- Impersonating other users or Service Providers
- Sharing offensive, defamatory, or inappropriate content
- Interfering with other users' booking experiences
6.2 Consequences of Misconduct
- Violation of these terms may result in immediate account termination
- Accepted payment methods will be clearly displayed in the Application
- We reserve the right to refuse service or cancel bookings
7. Intellectual Property Rights
7.1 Ownership
- The Application and its original content, features, and functionality are owned by [Your Company Name]
- All software, design, text, graphics, and interfaces are protected by intellectual property laws
7.2 Limited License
- Users are granted a non-transferable, limited license to use the Application
- Users may not reproduce, distribute, modify, or create derivative works without explicit permission
8. Privacy and Data Protection
8.1 Data Collection
- Personal information is collected and processed according to our Privacy Policy
- Users consent to data collection and processing by using the Application
8.2 Data Security
- We implement industry-standard security measures to protect user data
- Users are advised to maintain the confidentiality of their personal information
9. Limitation of Liability
9.1 Disclaimer
- The Application is provided "as is" without any warranties
- We do not guarantee uninterrupted or error-free service
- Service Provider quality and reliability are not directly controlled by us
9.2 Liability Limitation
- Maximum liability is limited to the booking value
- We are not responsible for:
- Service Provider performance
- Personal injuries or damages
- Indirect or consequential losses
10. Governing Law and Jurisdiction
- These Terms are governed by [Your Country/State] laws
- Any disputes shall be resolved through arbitration in [Specified Jurisdiction]
11. Modification to Terms
- We reserve the right to modify these Terms at any time
- Continued use of the Application implies acceptance of updated Terms
- Users are encouraged to review Terms periodically
12. Contact Information
For any queries or concerns, please contact:
- Email: growth@unque.me
- Phone: +9638307040
- Address: 89, Anand Vihar Bunglows, Ahmedabad Gujarat.
13. Effective Date
These Terms are effective from 17th Dec 2024.